Past events
wednesday, march 11, 2015
Workshop: From customer satisfaction to customer conversation
invite you to a breakfast workshop on Thursday, April 2 on the theme :
From customer satisfaction to customer conversation
How can we integrate the voice of the customer throughout the company, making customer satisfaction a new growth driver?
- How do companies organize themselves to meet the expectations of today's consumers?
- What listening devices should be put in place?
- What impact does this have on corporate strategy?
With testimonials from :
- Christine Peyraud Magnin - Consumer Research Manager - Echangeur by LaSer
Program
- 9h-9h30: Welcome and breakfast
- 9:30-10:30: Presentation and testimonials by our guest
- 10:30-11:30: Q&A session and second break
Where and when?
We look forward to welcoming you to the heart of Paris, in the lounges of the Crowne Plaza Hotel, located on the Place de la République.
This event is now over, but if you would like to discuss it further, please contact us at contact@satisfactory.fr.
