Past events
Monday, April 20, 2015
Workshop: Creating and measuring customer satisfaction
invite you to a breakfast workshop on Tuesday, April 28 on the theme :
Creating and measuring customer satisfaction
The program
- 8:30 am: Welcome and coffee
- 9:00 am: "Satisfying customers or seeking the wow effect at all costs?" by Hélène Draoulec, Marketing Manager at Zendesk
- 9:30am: "Feedback Management to enhance the customer experience", hosted by SatisFactory
- 10:00 am: Feedback from Xavier Chauchat, Director of Customer Experience and Satisfaction at Oscaro
- 10:30 a.m.: Question-and-answer session
Where and when?
From 8:30 am to 11:00 am at Loft Zendesk - 6 Cité La Roquette, 75011 - Paris
The event is now over, but if you would like to talk about it, please contact us at contact@satisfactory.fr.
