thursday, january 02, 2025
Join us at All4Customer - stand F54 + Masterclass at 10 a.m.
Wednesday
March 25
2026
The All4Customer trade show will be held on March 24, 25 and 26, 2026, and SatisFactory will be on stand n°F54.
This will be a great opportunity to meet, exchange ideas and answer your questions and current challenges. We look forward to welcoming you!
We are organizing a MasterClass with one of our clients today at 10 a.m.:
Speech Analytics: AI for enhanced performance and coaching
Your customers talk to you every day, but are you really listening to them?
Today, AI applied to conversations is becoming the most authentic source of customer knowledge, enriching your traditional surveys and reviews with what your customers really think. It is becoming an unprecedented driver of sales performance.
Thanks to upcoming developments in generative AI, we are entering the era of augmented coaching: Speech Analytics no longer just analyzes the past, it becomes a co-pilot that boosts your advisors' business skills in real time.
Come and discover how to turn every interaction into a learning and sales opportunity, transforming a passive customer relationship into a controlled customer experience.
Meet in MasterClass Room 5 for a 30-minute discussion between Bertrand CHRISTOPHE from SatisFactory and Pierre-Etienne GENAIN from Konecta, followed by a 15-minute Q&A session.
The show is to be held at :
Parc des Expositions de la Porte de Versailles
2 place de la Porte de Versailles - 75015 Paris
Pavillon 4