SatisFactory and TripAdvisor - partners to help tourism establishments improve their online reputation

SatisFactory joins forces with TripAdvisor to make it easier to post reviews on TripAdvisor following a post-stay satisfaction survey

Paris, May 16, 2013 - With its Sharing-Data multi-channel online survey management solution, SatisFactory is now offering tourism players the chance to enhance their online reputation by enabling their customers to write a review on TripAdvisor®, the world's largest travel site*, via post-stay satisfaction surveys.This partnership encourages travelers to share their reviews online and promotes interaction with customers following their stay.

By offering their customers the possibility of writing reviews directly in their post-stay satisfaction surveys, tourism establishments should benefit from a significant increase in the quantity of reviews and also in the number of recent reviews of their establishment on TripAdvisor, two key elements influencing the ranking of the Establishment Popularity Index on TripAdvisor.

About SatisFactory
Based in Paris, SatisFactory specializes in innovative multi-channel satisfaction barometers.
Since 2003, we have been publishing the Sharing-Data SaaS survey solution, with a multi-user management system.

Our references
Groupe Pierre & Vacances - CenterParcs, Mer Montagne Vacances, Radisson, Camping Huttopia and camping Indigo, Groupama-Gan, Feu vert, Fortuneo, L'Occitane en Provence, Lapeyre, Nokia, Groupe Casino, Crédit Mutuel, Cofinoga...

About TripAdvisor
TripAdvisor® is the world's largest travel site*, enabling travelers to plan and secure the perfect trip. TripAdvisor offers trusted advice from real travelers, a wide variety of travel choices and planning features, with links directly to booking tools. TripAdvisor brand sites are the world's largest travel community, with over 200 million unique monthly visitors**, and more than 100 million reviews and opinions. The site is present in 30 countries, including China under the name daodao.com. TripAdvisor also includes TripAdvisor for Business, a division dedicated to businesses in the tourism industry, giving professionals access to TripAdvisor's millions of monthly visitors.

*Source: comScore Media Metrix for TripAdvisor sites worldwide, January 2013
**Source: Google Analytics, worldwide data, March 2013