Saturday May 02, 2015
Customer satisfaction survey - discover SatisFactory's know-how
Satisfying your customers is the only way to ensure the long-term future of your business: that's why it's so important to conduct a customer satisfaction survey to discover your company's strengths and areas for improvement. SatisFactory, experts in feedback management since 2008, can support you at every stage of yourcustomer satisfaction survey. Discover our expertise in all aspects of customer satisfaction surveys.
Customer satisfaction survey: support through all the key stages
We offer you an improvement program based on customer satisfaction surveys: one of our account managers will guide you through the entire customer satisfaction survey process. A customer satisfaction survey is divided into five stages: preliminary study, set-up, collection, reporting & analysis and finally action plan. To be useful, your customer satisfaction survey must be conducted in a methodical and orderly fashion. That's why at SatisFactory we position ourselves as yourcustomer satisfaction survey experts, to help you make the right decisions. Use a customer satisfaction survey to increase your sales.
Customer satisfaction survey: our approach, our method
Our Sharing Data software enables us to implement a range of customer satisfaction surveys on an ongoing basis. Your dedicated consultant will support you in the development of your project, from the customer satisfaction survey questionnaire to the operational implementation of the same customer satisfaction survey. Our Sharing Data software is currently the most advanced in terms of customer satisfaction survey management. SatisFactory saves you time in the administration of customer satisfaction surveys, allowing you to concentrate on implementing the necessary actions. We offer advanced functionalities for studying and understanding customer satisfaction surveys: multi-user solution, dissatisfaction management, responsive design, report exports, feedback, semantic analysis (verbatim).
Do as our customers have done and put your trust in us for your customer satisfaction survey. By choosing SatisFactory for your customer satisfaction survey, you're guaranteed to improve your return rates, generate prescriber customers, reduce the volume of complaints and optimize your ranking on review sites. Get closer to your customers' expectations with a customer satisfaction survey that helps you understand them. Don't hesitate to contact us by phone or e-mail if you have any questions. Convert your dissatisfied customers into delighted ones with a customer satisfaction survey from SatisFactory!
