Sunday December 13, 2015
Marketing questionnaires take a new turn with SatisFactory!
The use of a marketing questionnaire responds to a desire to measure customer satisfaction. Thanks to SatisFactory, it's now possible to carry out your marketing survey online and collect customer and employee feedback.
We'd like to tell you more about our services and offers!
SatisFactory: marketing questionnaires for feedback management
Today, a marketing questionnaire can take many forms. To gather information, we now offer you more than 7 acquisition channels, from the classic to the most innovative:
- By phone
- SMS
- QR Code
- Interactive terminal
- Voice/Visual IVR
- Internet
- Beacon
Our Sharing-Data technology gives you SAAS access to the most advanced feedback management solution on the market.
Our methodology for conducting online marketing research
Expert in feedback management, ouronline marketing research methodology aims to collect, analyze and share customer and employee feedback as part of a continuous satisfaction improvement process.
An account manager accompanies you in the application of our methodology. The preliminary study enables us to define together the key indicators and to draft the questionnaire, while clearly defining the objective of the study. Data collection and analysis are carried out using our Sharing-Data tool.
Finally, we advise you in your decision-making process, right up to the design of your action plan.
What are the applications of online marketing research?
We collect feedback for a wide range of applications, not limited to customer relations or marketing research.
Online marketing research can be applied to Quality, Human Resources and Management issues, as well as to Community Management and Field Operations. Our mission is to help companies collect, use and manage customer and employee feedback.
The aim of our tools is to significantly improve the response rate to your questionnaire, as well as to gather quality information in quantity. By listening to your customers, you'll generate referrers who'll promote your products on their own. Even in the digital age, word-of-mouth is still essential! Reduce the volume of complaints and dissatisfaction withonline marketing research and improve your ranking on review sites.
Online marketing research takes on a new face with SatisFactory. Contact us for more information!
