Wednesday, January 24, 2018
Satisfaction questionnaire template: designed by our experts to meet your needs
The purpose of a satisfaction survey is to measure the quality of the services or products offered by a company. It is essential for understanding customer expectations and gathering their feedback, for evaluating the quality of the service or products offered, and for improving customer satisfaction by taking their expectations into account.
The final objective is to build customer loyalty by proposing the suggestions expressed by respondents to the survey.
But it's not always easy to set up a satisfaction questionnaire that follows a rigorous procedure for collecting useful information.
Feedback, our online questionnaire software, offers sample satisfaction questionnaire solutions designed by our experts to meet your needs.
Feedback by SatisFactory for your customer satisfaction questionnaire template
Feedback's online questionnaire software, the most advanced on the survey management market, lets you set up satisfaction barometers to continuously improve your services. Intuitive and ergonomic, it lets you create multiple question options, customize your surveys, create multiple filters and scenarios, distribute your questionnaires easily, and finally analyze and share your results with ease.
In addition to the functional access offered by this multilingual interface, the Feedback by SatisFactory experts have set up solutions for customer satisfaction questionnaire templates.
Designed by experts in the field of customer satisfaction, our questionnaire templates will help you improve the structure of your questionnaires by putting in place the key indicators for optimal customer satisfaction measurement. A better understanding of customer expectations will provide you with clear results to improve customer satisfaction.
Online questionnaire software for complete follow-up of your questionnaires
Feedback, in conjunction with SatisFactory, offers you complete follow-up of your customer satisfaction survey: from the creation of your customer satisfaction questionnaire template adapted to your activity with the online survey interface, to the analysis of the results in order to carry out the appropriate actions based on the final survey results. The ultimate goal is to ensure that the actions taken lead to increased customer loyalty.
Our teams are at your disposal to help you create your customer satisfaction questionnaire.
