Surveys

Saturday, January 27, 2018

Our solutions for easy, customized consumer surveys

Our solutions for easy, customized consumer surveys

Today's companies often need to know more about their customers, and gather their opinions in order to identify areas for improvement. SatisFactory, a company specializing in the management of customer satisfaction, offers you its solutions to optimize your customized surveys thanks to its online survey software.

Consumer surveys: essential leverage for companies

Customer satisfaction is a key issue for companies today. More and more of you feel the need to improve your company's image and reputation. Our tool has been designed to carry out consumer surveys adapted to specific sectors and/or professions. For example, in the case of customer satisfaction surveys for hotels, the evaluation criteria will focus more on the quality of the welcome, the services offered and other associated services.

That's why we're with you every step of the way, from the design phase of the questionnaire surveys to the recommendations of the action plan, so that we can meet your exact requirements.

As a specialist in the field of customer satisfaction for over 10 years, we can offer you advice on the graphic design of your surveys and invitation e-mails, as well as all the programming of questionnaires with Sharing-Data, our online survey software.

Online research software to simplify, personalize and improve your consumer survey

Our survey solution, Sharing-Data, is the most advanced on the market. This online survey software offers an intuitive interface and quick learning curve, making it as easy as possible for you to carry out your survey. Thanks to its various functionalities, our tool will provide you with the most appropriate solutions for setting up satisfaction barometers and desired improvement policies.

Thanks to our online survey software, you can customize your questionnaire with the types of questions you want (open, single choice, multiple choice, drop-down menu, etc.), as well as personalize your surveys with the possibility of inserting your company logo and choosing colors, page backgrounds, text sizes, etc. Sharing-Data lets you publish your questionnaire: quickly, conveniently and efficiently. Whether from your website, using the email module or via social networks, you'll be able to distribute your surveys with ease.

A detailed and pertinent analysis of the consumer survey is carried out by our experts

Following the administration of your questionnaire surveys, our specialized consultants analyze and synthesize the results to make them easier for you to read and understand.

Our reports include detailed statistics for all types of questions in the most appropriate format, relevant cross-analyses, a summary highlighting the main findings of your customer satisfaction surveys, and our recommendations.

You'll be able to find statistical analyses, graphical analyses, semantic analyses, as well as trends in your survey results.

Our consumer surveys are reliable tools for measuring customer satisfaction, and we invite you to take a look at a few examples to get a better idea of our software's potential! Don't hesitate to contact us if you'd like us to help you carry out your online surveys.

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