Welcome to our new website

The world of feedback management is changing. In 2018, our solution will undergo the biggest evolution in its history. Our website needs to reflect these changes.

Welcome to SatisFactory's new "Mobile First" website.

More modern, responsive design, focused on the content that matters to you and to the world of Feedback Management, we hope you like it.

The new site also features our new solution: SatisFactory Feedback. Set to gradually replace Sharing-Data, Feedback reinvents Feedback Management and focuses on operational staff.

Suggested news

Feedback Management

SatisFactory and ConsumerLab join forces to become the leader in Customer Feedback Management

SatisFactory and ConsumerLab, both publishers of SaaS solutions, announce that they have joined forces to deploy innovative synergies under the SatisFactory brand. The aim is to reinvent Feedback Management through an enhanced user experience.

wednesday, february 14, 2024

Analysis

10 marketing opportunities to develop with your customer feedback

Customer satisfaction is at the heart of every successful business. However, collecting and analyzing customer feedback is not only a means of improving the customer experience, it also represents a goldmine for the marketing department.

Friday, December 15, 2023

Feedback Management

Listening to the voice of the customer: The art of understanding, satisfying and convincing

Talking about listening to customers may seem, at first glance, like an attempt to penetrate the secrets that customers whisper about a brand in their absence. But it's not!

Customer listening, or more precisely listening to the voice of the customer, is above all a process of openness, a space where customers can freely share their experiences, both positive and negative.

sunday, november 12, 2023

Discover all the news