Thursday, December 18, 2014
December 2014 news
Satisfaction survey & online reviews
Websites specializing in online reviews, social networks, satisfaction barometers, complaints... your customers have more and more channels to express themselves. Discover the differences between the results of a satisfaction survey, and evaluations on an online review site.
Pierre & Vacances - Center Parcs capitalizes on the voice of the customer
Find out how Pierre & Vacances - Center Parcs has improved its tools for measuring satisfaction and quality. Read the interview with Delphine Baumont - Head of Quality and Customer Satisfaction, who explains the group's quality approach and the system implemented with SatisFactory to make the voice of the customer a priority.
SatisFactory wishes you happy holidays
The SatisFactory team wishes you a wonderful and happy holiday season. Many thanks to our customers, employees and partners for their trust in 2014.
See you in 2015 for new projects!
They trust us...
We are proud to have been recently selected to implement a feedback management program at :
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| Michelin Travel Partner Specialist in travel publications | Bolloré Africa Logistics 1st integrated logistics network in Africa | Buffalo Grill Restaurant chain specializing in grilled meats | FraikinEuropean leaderin vehicle rental | CBC (Groupe Vinci)French construction company |
