sunday, january 26, 2014
January 2014 news
Best wishes for 2014!
Dear Madam, Dear Sir, Dear Customers,
We were delighted to support you in your projects in 2013.
Our team thanks you for your trust and wishes you every success in 2014.
After a successful 2013, find out more about our plans for 2014!
In 2013, our teams mobilized to help you implement your customer satisfaction projects, and numerous developments were carried out to optimize your experience with Sharing-Data.
Among the major evolutions: Responsive Design, parameterization of customer alerts but also the exceptional partnership with TripAdvisor©, Zoover© and E-Komi©!
SatisFactory has teamed up with these major players in ORM (Online Reputation Management) to help you make the most of customer feedback to improve your online presence and sales...
Sharing-Data 5.8
Even more possibilities with the new version of Sharing-Data :
- Response library for alerts *New*Create your own library of standard responses to respond quickly and efficiently to customer alerts.
- Validity of a link to your questionnaire *New*Choose the validity period of the link to your questionnaire.
What does the future hold for satisfaction surveys?
Since the advent of Internet 2.0, customer feedback in all its forms has proliferated on the web (...) every customer is now potentially a content creator.
What is the impact of customer feedback? Should they be processed and distributed? Should we ask customers for their opinion?
They trust us...
We are proud to have been recently selected to implement a feedback management program at :
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| Bouygues Construction A world leader in construction |
