Tuesday, January 03, 2017
We're proud of the trust you've placed in us this year: whether it's to improve your existing systems or to support new projects, we have only one word in mind: thank you!
The SatisFactory team
SatisFactory reaches a new milestone! Discover the new semantic analysis model, powered by Gemini artificial intelligence technology.
Friday, December 19, 2025
Customer satisfaction is at the heart of every successful business. However, collecting and analyzing customer feedback is not only a means of improving the customer experience, it also represents a goldmine for the marketing department.
Wednesday, October 15, 2025
Talking about listening to customers may seem, at first glance, like an attempt to penetrate the secrets that customers whisper about a brand in their absence. But it's not!
Customer listening, or more precisely listening to the voice of the customer, is above all a process of openness, a space where customers can freely share their experiences, both positive and negative.
Friday, September 12, 2025