Tuesday, January 03, 2017
We're proud of the trust you've placed in us this year: whether it's to improve your existing systems or to support new projects, we have only one word in mind: thank you!
The SatisFactory team
SatisFactory and ConsumerLab, both publishers of SaaS solutions, announce that they have joined forces to deploy innovative synergies under the SatisFactory brand. The aim is to reinvent Feedback Management through an enhanced user experience.
wednesday, february 14, 2024
Customer satisfaction is at the heart of every successful business. However, collecting and analyzing customer feedback is not only a means of improving the customer experience, it also represents a goldmine for the marketing department.
Friday, December 15, 2023
Talking about listening to customers may seem, at first glance, like an attempt to penetrate the secrets that customers whisper about a brand in their absence. But it's not!
Customer listening, or more precisely listening to the voice of the customer, is above all a process of openness, a space where customers can freely share their experiences, both positive and negative.
sunday, november 12, 2023