mardi 03 janvier 2017
Nous sommes fiers de la confiance que vous nous avez accordée cette année : que ce soit pour améliorer vos dispositifs déjà en place ou pour accompagner de nouveaux projets, nous n’avons qu’un seul mot en tête : merci !
L’équipe SatisFactory
SatisFactory and ConsumerLab, both publishers of SaaS solutions, announce that they have joined forces to deploy innovative synergies under the SatisFactory brand. The aim is to reinvent Feedback Management through an enhanced user experience.
wednesday, february 14, 2024
Customer satisfaction is at the heart of every successful business. However, collecting and analyzing customer feedback is not only a means of improving the customer experience, it also represents a goldmine for the marketing department.
Friday, December 15, 2023
Talking about listening to customers may seem, at first glance, like an attempt to penetrate the secrets that customers whisper about a brand in their absence. But it's not!
Customer listening, or more precisely listening to the voice of the customer, is above all a process of openness, a space where customers can freely share their experiences, both positive and negative.
sunday, november 12, 2023