sunday, january 26, 2014
After a successful 2013, find out more about our plans for 2014!
In 2013, our teams mobilized to help you implement your customer satisfaction projects, and numerous developments were carried out to optimize your experience with Sharing-Data.
The major evolutions of your survey management solution include :
- the exceptional partnership with TripAdvisor©, which integrates the review form directly into a post-stay satisfaction questionnaire.
In addition to our partnership with TripAdvisor©, we are also pleased to announce two new strategic partnerships with : SatisFactory is partnering with these major players in ORM (Online Reputation Management) to help you make the most of customer feedback to improve your presence and sales on the Internet. The principle is simple: SatisFactory helps you improve your satisfaction indicators, and our partners spread the word by publishing your customer reviews on their sites. This is a fantastic lever for generating traffic to your website and increasing your conversion rates.
- alert settings to ensure optimum responsiveness when a customer expresses dissatisfaction,
- Responsive Design, which adapts the display of questionnaires and emails according to the medium (smartphone, tablet, computer, etc.).
Thanks to your trust, our workforce has doubled and the company's sales have jumped by 40%.
In 2014, SatisFactory is continuing to grow by developing its international business. At the same time, a Research and Development department has just been created.
We would like to thank all the new customers who joined us in 2013, including Cofinoga, Speedy, Oscaro, Manutan, Bouygues construction and Homair.
