wednesday, march 05, 2014
March 2014 news

Workshop: "How to animate the results of a satisfaction barometer in your organization?"
Attend our workshop with Julien Dubois, Speedy's Marketing Director. See you on April 4!
Your organization regularly gathers customer feedback:
How can you best share the wealth of this information internally?
How can you communicate the key findings and customer satisfaction rates?
Workshop registration
Meet us at Stratégie Clients 2014
Come and meet us on April 8, 9 and 10, 2014 at Porte de Versailles!
SatisFactory will welcome you to stand I46 at this must-attend event for customer relations and marketing professionals.
Make an appointment to visit our stand and reserve your VIP badge before March 28 (access to the VIP Club, free checkroom, special welcome, priority access to conferences...):
Contact us
The open question in a satisfaction survey
- How do open and closed questions complement each other?
- Why use open-ended questions in a questionnaire?
- What are the biases in using open questions?
Read this article on the SatisFactory blog
They trust us...
We are proud to have been recently selected to implement a feedback management program at :
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National Energy Ombudsman |