How can you animate the results of a satisfaction barometer in your organization?

Find out how the French garage group Speedy rallies its employees around customer satisfaction.Your organization regularly collects customer feedback:

How best to share this wealth of information internally?
How can we communicate key findings and customer satisfaction?

Our reflection on this subject will lead us to address the following points:

Choosing performance indicators
Sharing results
Communication tools
How do you involve your teams?
How can we move from observation to action?

Download the presentation of our workshop "How to animate the results of a satisfaction barometer in your organization?" held in April 2016 at the Stratégie Clients trade show, with feedback from our guest :
Romain VANCAPPEL - Customer Relations and Marketing Director - Speedy

Press coverage
Speedy crowns champions of customer satisfaction

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