Exceed your customers' expectations with Beacon technology

Ask your customers in real time with beacons!
Beacon technology makes it possible to collect customer feedback on the spot via smartphone.

The principle

Beacons are beacons that emit Bluetooth signals (with a range of 10 meters) to smartphones. Taking the form of a small, compact wireless box, they can be easily placed in strategic locations in your establishment to capture your customers' attention at a key moment in their visit. Their low cost means they can cover large areas.

Benefits for your satisfaction surveys

• A wealth of information on the customer journey

Gather valuable information about your customers: identification details, preferences, habits, etc.
Use geolocation to analyze customer behavior and identify reasons for dissatisfaction.

• An on-the-spot, scripted satisfaction survey

Send out personalized surveys and measure satisfaction at the end of the course.

• Real-time alerts for dissatisfied customers

Receive an alert when a customer is dissatisfied and interact with them instantly.

What are the areas of application?

Want to find out more? Contact us today!