Friday, April 27, 2018
Tourism satisfaction survey - better understand the expectations of its customers

A tourism satisfaction survey is an essential tool for tourism and leisure professionals. It enables them to gather customer impressions and appreciation of the things they liked, the entertainment they enjoyed most, and so on.
Specialized in satisfaction surveys and tourism satisfaction surveys, SatisFactory invites you to discover its solutions for creating, implementing and processing your satisfaction survey. Let's take a few moments to discover how to design a tourism satisfaction survey directly and easily, thanks to our 100% online solution.
Tourism satisfaction survey: Building your survey
The first step is one of the most important: setting the objectives of your satisfaction survey. It's vital to know what the purpose of your tourism satisfaction survey will be, firstly to obtain reliable results, and secondly to take corrective action in line with your customers' real expectations.
To help you design your tourism satisfaction survey project, SatisFactory offers a complete range of customized services to make sure you target your customers' expectations as effectively as possible:
- Help with designing questionnaires and satisfaction forms
- Questionnaire programming
- E-mailing
- Telephone interview administration
- Custom development
Tourism satisfaction survey: Our online satisfaction survey solution
With our know-how and experience in customer satisfaction surveys, we offer our professional partners the new generation of "Sharing Data" online satisfaction survey software. Intuitive and fast, our solution for designing, setting up and distributing your tourism satisfaction survey enables you to reach a wide, qualitative target group for reliable, relevant results.
Tourism satisfaction survey: Benefits
The advantages of a tourism satisfaction survey are to enable professionals in the sector to find out as precisely as possible what their customers expect, what they have to say and what they think. A satisfaction survey can be carried out on the theme of your choice:
- Quality of stay
- Quality/price ratio
- Animation quality
- Reception and room service
- Etc...
To find out more about the full range of tourism satisfaction survey possibilities, please contact us directly by telephone or via the website contact form.