Feedback Management

Sunday, May 11, 2014

The news of May 2014

The news of May 2014

speedy.png

Speedy crowns champions of customer satisfaction

"Thanks to Sharing-Data, the feedback management tool developed by SatisFactory, the French garage group combines customer satisfaction with competition among its employees..."

We invite you to read this interview with Julien Dubois, Marketing, Communication and Customer Relations Director at Speedy, published in Relation Client Magazine in May 2014.

 

workshop.png

Download the presentation of our last workshop

Many of you came to our workshop on "How to animate the results of a satisfaction barometer in your organization?" For those who could not attend, we invite you to download the presentation. You will find the content presented during the workshop, as well as the testimony of our guest Julien Dubois.

 

sd59.png

Sharing-Data 5.9 now available!

Discover quickly the new features of this latest version:

- A new interface for step 6 "Publication

- Adding a function to classify the statistics tables

- Add a word cloud for semantics

 

They trust us...

We are proud to have been recently selected to implement a feedback management program at :

autobacs.png materispaints.png leon_de_bruxelles.png
Autobacs
N°1 worldwide
in the Auto Center
Materis Paints (Tollens Group)
One of the European leaders
in decorative paint
Léon de Bruxelles
One of the French leaders
in themed restaurants

Did you like this article?

Share it on social networks:

Suggested news

SatisFactory and ConsumerLab join forces to become the leader in Customer Feedback Management
Feedback Management

SatisFactory and ConsumerLab join forces to become the leader in Customer Feedback Management

SatisFactory and ConsumerLab, both publishers of SaaS solutions, announce that they have joined forces to deploy innovative synergies under the SatisFactory brand. The aim is to reinvent Feedback Management through an enhanced user experience.

wednesday, february 14, 2024

10 marketing opportunities to develop with your customer feedback
Loyalty

10 marketing opportunities to develop with your customer feedback

Customer satisfaction is at the heart of every successful business. However, collecting and analyzing customer feedback is not only a means of improving the customer experience, it also represents a goldmine for the marketing department.

Friday, December 15, 2023

Listening to the voice of the customer: The art of understanding, satisfying and convincing
Feedback Management

Listening to the voice of the customer: The art of understanding, satisfying and convincing

Talking about listening to customers may seem, at first glance, like an attempt to penetrate the secrets that customers whisper about a brand in their absence. But it's not!

Customer listening, or more precisely listening to the voice of the customer, is above all a process of openness, a space where customers can freely share their experiences, both positive and negative.

sunday, november 12, 2023

Discover all the news

10 leviers pour maximiser le taux de retour de vos enquêtes email

Jeudi 24 Juillet 2025
De 11h00 à 11h30 / Durée 30 min