Customer Relations

Monday, September 13, 2021

The opportunity to meet at CRM Meetings

The opportunity to meet at CRM Meetings

Having attended the CRM Meetings every year, the entire SatisFactory team is delighted to finally be able to return to Cannes and its one-to-one meetings, for further enriching exchanges.

It's the perfect date for SatisFactory!

Talking about customer relations, explaining how we measure customer satisfaction, how we help improve the customer experience - that's what makes us want to go to work every day.

CRM Meetings is an opportunity to meet with decision-makers in the CRM, customer relations and marketing sectors who are responsible for customer satisfaction, and to talk about the projects they are imagining and implementing in their organizations. It's also an opportunity for us to present our SaaS Feedback solution, which measures the level of satisfaction at each point of contact throughout the customer journey.

It's also an opportunity for us to get to grips with new issues, new challenges and new business sectors, and to show how our solution adapts to these needs.

In conclusion, even with our masks on, we're delighted to be able to talk to you again, and if you can't make it to Cannes, just contact us here, and we'll be able to see you too, at your place or ours!

 

Photo credit: WeYou, CRM Meetings 2019

Did you like this article?

Share it on social networks:

Suggested news

Omnichannel remains the major challenge for customer relations in 2024
Customer Relations

Omnichannel remains the major challenge for customer relations in 2024

In 2024, customer relationship management faces a major challenge: omnichannel customer feedback. While many companies were once content to use just a few channels to assess their customer experience, changing purchasing behavior and the digital transformation of society have forced brands to adapt.

Tuesday, January 23, 2024

How do I deal with an unhappy customer on the phone?
Customer Experience

How do I deal with an unhappy customer on the phone?

Has a customer responded to your satisfaction survey and expressed dissatisfaction? Before this shows up on social networks, you need to call them.

Friday, March 17, 2023

Introduction to customer satisfaction surveys in the banking/insurance sector
Surveys

Introduction to customer satisfaction surveys in the banking/insurance sector

What is the best way to set up a customer satisfaction survey when you are a bank or an insurance company?

Monday, January 30, 2023

Discover all the news

All4Customer Meetings 2025 in Cannes

Wednesday, September 17, 2025
All day from 8:45 a.m. to 6:30 p.m.