Register for our webinar on September 17 from 12:00 to 12:30.

Managing unsatisfied customers is a key point for any Feedback Management program. Discover the best practices for handling your customer alerts, whether they come from a satisfaction survey or from social networks (Google, TripAdvisor...).

30 minutes to figure out:

  • Why it's important to respond to your unsatisfied customers
  • How to respond most effectively
  • How to apprehend customers who express themselves on social networks


Thursday 17 September from 12.00 to 12.30 pm

How can I do that?